Shipping Policy
Effective Date: [Insert Date]
At Kayantar, we currently provide direct shipping only for physical offerings that are purchased through the Kayantar website, including Kayantar Chronicle and other physical Kayantar offerings where applicable.
Products featured under our House of Brands may redirect you to their respective brand websites. Shipping for those purchases is governed by the shipping policy of the respective brand.
1. Chronicle Shipping
Kayantar Chronicle is a physical editorial edition delivered to subscribers according to the subscription or edition selected at the time of purchase.
Each edition will be dispatched according to its scheduled publication and fulfilment timeline.
2. Processing & Dispatch
Orders and subscriptions are processed after successful payment confirmation.
Dispatch timelines may vary depending on the edition, production schedule, weekends, public holidays and other operational circumstances.
The applicable dispatch or delivery information will be communicated where relevant.
3. Delivery Locations
Shipping availability will be displayed during the purchase or subscription process.
At launch, delivery may be limited to selected locations within India.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed before payment is completed.
5. Delivery Delays
Estimated delivery timelines may be affected by courier delays, weather, public holidays, incorrect address information or circumstances beyond our reasonable control.
If your Chronicle has not arrived within the expected delivery period, please contact us through our Contact Us page.
6. Incorrect or Incomplete Address
Customers are responsible for providing accurate delivery information.
Kayantar cannot guarantee successful delivery where an incorrect, incomplete or outdated address has been provided.
Additional shipping charges may apply if a shipment needs to be resent due to incorrect information provided by the customer.
7. Damaged or Missing Deliveries
If your Chronicle arrives damaged or does not arrive within the expected delivery period, please contact us as soon as possible with your order or subscription details.
We will review the issue and provide an appropriate resolution according to the applicable Cancellation & Refund Policy.
8. House of Brands
Products purchased through individual Kayantar brands, including products accessed through their respective websites or subdomains, are subject to the shipping policy of that individual brand.
For product-related shipping support, please contact the respective brand through the website where the purchase was made.
9. Contact Us
For questions regarding shipping or delivery, please contact us through the Contact Us page.
Kayantar
House of Brands
[Legal/Business Name]
[Business Address, if applicable]
[Contact Email]
Last Updated: [Insert Date]